+39 0376 77581
info@calzetrasparenze.com

Terms of use

This document defines the general conditions for the use of the website www.calzetrasparenze.com ("Site") by users/customers ("User"). If the User does not want to accept these conditions, they are not authorised to use the Site. The Site may be used exclusively for personal and non-commercial purposes. By accessing the Site, therefore, the User undertakes to make a personal and non-commercial use of the Site, its content and the information contained therein. Through access to the site and the acceptance of the conditions of use, the User also declares to be a person of age and in possession of the capacity to act. The Owner does not control, in a general way, the way in which Users use the website.

Owner involved in the management of the site and in the provision of services

The owner of the Site ("Owner") is the company Calzificio Nuova Virgiliana S.p.A, Strada Casaloldo 83, 46042 Castelgoffredo (MN). VAT and Tax Code 01378410201, tel. +39 037677581, fax +39 0376 780680, e-mail info@calzetrasparenze.com.

Description of the services offered on the site

The Site contains (i) information relating to the activities of the Owner; (ii) a special section dedicated to the purchase of products of which the Owner is distributor. The User who decides to purchase products on the Website will not be required to register. The User must, in any case, provide their personal data to enable the Owner to dispatch the purchased products. These data will be used exclusively for the above mentioned purpose, and kept by the Owner for the time strictly necessary to carry out their operations.

Confidentiality of personal data

The Privacy Policy is to be considered an integral part of the present General Conditions and is accessible in the Privacy Policy section of the site.

and Copyrights

All content on the Site, such as, but not limited to, text, graphics, logos, logos, icons, images, audio clips, databases, source code or software is protected by copyright law, n. 633/41, and is the property of the Owner or its suppliers, which manages them at the express license. Without the written consent of the Owner, therefore, the User can not copy, modify, change, publish, publicly promote, distribute, sell or transfer any material, databases or strings of programs on the Site, either in whole or in part.

Acceptance for the use of the system

By accessing the Site, the User agrees to comply with the following conditions: • agree not to reproduce pages and frames on the Site; • agree not to exploit the name of the Site and /or of the Owner; • agree not to reproduce material or links to this Site for commercial purposes. In particular, the User agrees to not: • transmit via e-mail or electronic means information on the Site that may be offensive, defamatory or illegal; • use the Site in a manner that may cause damage or infringe upon the rights of others; • use software and programs that can cause damage to the Site; • change, alter, modify the "Look and Feel" of the Site or programs.

Links to other web pages

The Site may contain links to sites not managed by the Owner. These links are provided as a guide only. The Owner does not control these sites and therefore is in no way responsible for their content.

Cookies

Regarding the use of cookies on this site, please refer to the related information in the "Privacy Policy" section of the Site.

Modification to the general conditions of use

The Owner reserves the right to change the general terms of these general conditions and shall notify such changes to users in advance, in order to improve the services and products offered. The acceptance of these General Conditions does not imply the stipulation of any company, mandate, franchise or work contract between the Owner and the Users.


General conditions for products

The present General Conditions of use and contract have as their objective to regulate commercial transactions that occur between the Owner and the Users. The purchase of any of the products offered presupposes acceptance without reservation of any kind, of all and each of the present general conditions of use.

Responsibility of the Owner

The products presented on the Site are in compliance with Italian law. Notwithstanding cases of wilful misconduct or gross negligence, the Owner will not be liable for damages that may result from interference, omissions, interruptions, computer viruses, failures or disconnections in the operational functioning of this electronic system or in the User's computer equipment, motivated by causes external to the Data Controller, which prevent or delay the provision of services in other electronic systems, or the impossibility of giving service or allowing access for reasons not attributable to the Owner due to the User, third parties, or causes of force majeure.

Obligations of the User

With general character, the User undertakes to comply with the present general conditions of use and to always operate in compliance with the law, morality and the requirements of good faith, acting with due diligence and in refraining from the use of this Site in any way which may prevent, damage or impair the normal operation of the same, goods or the rights of the Owner, its suppliers, and the rest of the Users or in general of third parties. The User expressly undertakes to allow the delivery of the order by providing a "delivery address" to which the requested product can be delivered at the usual time of delivery of the goods. The User also expressly acknowledges and agrees that in case of violation of this obligation the Owner will have no responsibility for the delay or impossibility of delivery of the User's request, reserving the right to cancel the purchase made.

Purchase of the product

The Owner reserves the right at any time and unilaterally to change the price of the products and services offered through its web page. The Owner in any case guarantees to the customer that the price indicated at the time of confirmation of the order will not be subject to subsequent changes. To proceed with an order, it is necessary to connect to the Site, select your product and then fill in the electronic form, following the instructions.

Shipping the product

Once the purchase is complete, the User will automatically access a confirmation page and receive an email containing all the specifications of the purchased product with the relative order number. The products will be sent to the delivery address provided by the User in the delivery data form. The shipping costs will be specified and legible. The User acknowledges and agrees that by finalising the purchase, they give their consent expressly in order for the Data Controller to provide their data to the company responsible for delivering the purchased product. Products are generally shipped within 5 working days from the completion of the order. In any case, the Owner agrees to deliver the goods to the User without delay and at the latest within thirty days from the date of conclusion of the contract as provided for in Article 61 of the Consumer Code.

Payment and Proof of Purchase

The form of payment is by credit card, bank transfer or Paypal. In the event that the TPV notes the refusal of the card, the purchase order will be automatically cancelled, informing the customer of the aforementioned cancellation. Likewise, in case of non-receipt of the bank transfer at a distance of 5 working days from the registration of the order, the purchase order will be automatically cancelled, informing the customer of the aforementioned cancellation. For payments made with foreign cards, it is necessary that the issuing Bank respects the Security Protocol of Safe Electronic Commerce (CES). Payments with cards that do not have this requirement are not allowed. The communication that the User will receive by e-mail once the purchase is confirmed is valid as proof of purchase and for the purposes of the manufacturer's warranty. Nevertheless, an invoice may be requested, during and no later than, the purchase procedure indicating the data that will be required for the issuance of the invoice. The User acknowledges and expressly accepts that once the purchase process has been completed, it will not be possible to request an invoice.

Withdrawal policy, reimbursement and availability of products

Pursuant to and for the effects of art. 52 of the Consumer Code, the User has the right to withdraw from the contract within 14 days from the time of delivery of the goods, under penalty of forfeiture. The withdrawal period expires after 14 days from day 1. To exercise the right of withdrawal, the User is required to inform the Owner of their decision to withdraw from this contract through an explicit declaration (for example, a letter sent by post, fax or e-mail). To comply with the withdrawal deadline, it is sufficient for the User to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has ended. If the User withdraws from this agreement, the Owner will refund the User any payments it has made towards the Owner, including the cost of delivery (except for the additional costs arising from eventual choice a type of delivery other than the less expensive standard delivery provided by owner), without undue delay and in any event not later than 14 days from the day on which the Owner has been informed of the User’s decision to terminate this contract. Refunds will be made using the same means of payment used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the Owner guarantees that you will not incur any costs as a result of this reimbursement. The refund may be suspended until receipt of the goods or until the User demonstrates that they have sent back the goods, if earlier. If the User withdraws from this contract, they required to return the goods to the Owner, without undue delay and in any case within 14 days from the date on which they informed the Owner of their decision to withdraw. The deadline is met if the User sends back the goods before the expiry of the 14-day period. The User shall bear the direct cost of returning the goods. The User expressly acknowledges and agrees that the integrity of the item to be returned is an essential condition for the exercise of the right of withdrawal. The User, in any case, is responsible for the decrease in the value of the goods resulting from the handling of the goods other than that what is necessary to establish the nature, characteristics and functioning of the goods. In no case may custom-made and clearly personalised goods be subject to the right of withdrawal.

Online dispute resolution for consumers

Consumers residing in Europe must be aware of the fact that the European Commission has set up an online platform that provides a means of alternative dispute resolution. This tool can be used by European consumers to resolve any disputes relating to non-judicial and/or arising from contracts for the sale of goods and services concluded online. Consequently, if the User is a European citizen, they can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner. The platform is available at the following link (http://ec.europa.eu/consumers/odr/). The Owner is available to reply to each question received by email to the email address published in this document.


Do you want to know your size?

In this scheme you can find the size correspondent to your weight and to your height. We remember you that the data here reported are indicative only.

 

Which are the payment's methods?

In a site of e-commerce the payment is an important reference point.
With this site Tasparenze has decided to adopt a service with an high security level supplied from Banca Sella named "Gestpay".

 

The payment will happen in this modality:

Online: the customer without to install some software for the management of the transaction on its computer, inserts its data in a SSL ( Secure Socket Layer ) protected area of the site and it is connected to the Credit institution from we established, in this case Banca Sella.

 

PayPal

On the site you can also pay via PayPal. The transaction will be fully secure on PayPal servers.

PayPal Logo

 

Abilited credit cards

 

What carriers are used for shipping?

We ship worldwide with:

;